Photo of Gloucester Community at the GL3 Community Hub

Gloucester Community Networking

Better Together

Project Procedures

Procedure for Managing Expectations, Assessment, Action Plans and Reviewing

As a small, 'not for profit community organisation', Gloucester Community Networking (GCN) is made up solely of volunteers and currently relies on donations of time, money, resouces and networking to other organisations who might be able to help.

The following lays out the process that GCN will follow to manage expectation, assessment, setting action plans and reviewing achievements.

  • You can submit your 'Requests for Support' via our Contact Page »
  • GCN will carry out an initial assessment of need from the information given and, as Volunteers, we aim to respond to you within 48hrs wherever possible
  • General Assessment of the Level of Networking needed will take place and such assessment will decide which Levels of Networking Support can take place

Your Personal Information

We have a Privacy Policy » and we aim to only hold on to information that is relevant for as long as is necessary and the passing of any information to third parties will only happen with the consent of the Referrer.

This is in line with the European GDPR Regulations »

GCN promises that the majority of information received will be treated with the strictest confidence. However, we have to be transparent and advise the Referrer that any information received that could harm the ‘Referrer’ and or ‘anyone else’, GCN will have to share such information with the relevant Safeguarding Authorities.


After the Assessment, an Action Plan will be jointly agreed. The level of Networking will be categorised following the three Networking Levels as outlined below:

Level 1:

Lower level of need and GCN's abilities to support will include:

  • a conversation via telephone and/or email
  • an 'Assessment of Needs' and an agreed ‘Action Plan’
  • either signposting to other services, advice given by GCN or no further need to proceed
  • a review of any Action Plan will be carried out
  • seeking feedback on the Networking support given

Level 2:

Medium level of need and GCN abilities to support will include:

  • a conversation via telephone and/or email
  • a face to face meeting to carry out an ‘Assessment of Needs’
  • an ‘Action Plan’ made between GCN and the Referrer with time scales of Networking from the Action Plan
  • a review of the Action Plan and progress to be carried out
  • either signposting to other services or no further need of support from GCN
  • seeking feedback on Networking support given

Level 3:

High level of need for larger Projects and GCN's abilities to support will include:

  • a conversation via telephone and/or email
  • a face to face 'Assessment of Needs' and joint 'Action Plan' made between GCN and the Referrer
  • a possible facilitated meeting with the Referrer and other organisations with the abilities / resources to affect change.
  • longer periods of contact, eg 6 -12 months (Note: GCN are limited to facilitating a maximum of 3 x Level 3 Projects in total in any one year)
  • a review of the Action Plan and progress to be carried out
  • further Action Plans to be completed
  • a review of the final Action Plan and progress to be carried out
  • either signposting to other services or no further need of support from GCN
  • seeking feedback on Networking support given


Examples of Past Level 3 Projects

Since July 2018, GCN has organised a Large Project, called Glos100 » to assist in educating Young People in schools, Youth Groups and the General Public about the Impacts of WW1, including the Commemoration of the Centenary of the end of WW1 and raising funding for Military Charities.

Organisations involved: